Priority #1: Create a plan and implement solutions to organize your message volume We’ll cover how to develop those systems, as well as how Sprout Social can help you further centralize and streamline all of your social messaging workflows. The key to successfully balancing a high volume of Instagram DMs, story mentions, comments and is having the right systems and tools for the job. Automate alerts so you never miss an important Instagram message.Define your team’s roles and set up efficient workflows.Create a plan and implement solutions to organize your message volume.In this article, we will walk you through three ways to build an efficient Instagram Inbox workflow: As you get ready to take advantage of Instagram DMs in Sprout, we wanted to share some tips to not just keep your head above water, but to teach you how to expertly swim through your DMs. Thanks to our partnership with Facebook, we’re excited to roll this feature out to more of our customers. In fact over the past few years, Sprout has received more than 1,000 requests for Instagram DM management in Sprout to help alleviate inbox chaos. If some of these challenges sound familiar, you’re not alone. Add on all of this to juggling Instagram management between your mobile phone separate from the rest of your social tools, and it’s no wonder some social teams feel overwhelmed. However, overwhelming message volumes, inefficient workflows and a lack of structure can prevent social media teams from making the most of this engagement-and even hamper response times. Instagram DMs can be a powerful channel for customer service and cultivating relationships with your audience.
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